WE PROVIDE FRONT LINE CLINICAL HEALTHCARE

Our clinical services division provides frontline specialist healthcare delivered by highly trained clinicians which include nurses, doctors and paramedics. We operate in specialist environments; namely, Police Custody Suites, Sexual Assault Referral Centres, Mental Health and Acute Hospitals and Secure Childrens Homes. Additionally, we provide specialist transport through our secure ambulance fleet to ensure every service user is transferred safely and securely to access to the healthcare expertise they require.

OUR SERVICES

Healthcare in
Police Custody

Our clinicians provide an important resource and strength in supporting patients and Police Forces in the high-pressure environment of a Police Custody Suite. They understand and are trained to provide compassionate, specialised care which respects the dignity and rights of every patient. From routine medical assessments to crisis intervention, our team ensures that all healthcare needs are met promptly and professionally within the custody setting.

Healthcare in
Police Custody

  • Assessments of fitness for detention and custody interviews
  • Evidential sample collection
  • Treatment of injuries and illnesses present during custody
  • Exit Release Risk Assessments and onward referrals
  • Training to agencies and organisations on detainee safety

Healthcare in a
Secure Setting

Our clinicians are specially trained to navigate the complexities of delivering healthcare services in secure settings, where the balance between safety, security and compassionate care is paramount. We tailor our services to meet the unique needs of each patient, ensuring that even in a secure setting, the individual’s healthcare needs are met with the utmost professionalism and sensitivity.

Healthcare in a
Secure Setting

  • Assessments of fitness for detention and custody interviews
  • Evidential sample collection
  • Treatment of injuries and illnesses present during custody
  • Exit Release Risk Assessments and onward referrals
  • Training to agencies and organisations on detainee safety

Healthcare following
Sexual Assault

Timely and compassionate healthcare is paramount following sexual assault. The aftermath of sexual assault requires a specialised approach, and our clinicians are skilled at delivering comprehensive care which encompasses both physical and psychological support. Our team provides a safe place where individuals can receive the necessary healthcare interventions, support, and advocacy by prioritising their well-being of the individuals

Healthcare following
Sexual Assault

  • Assessments of fitness for detention and custody interviews
  • Evidential sample collection
  • Treatment of injuries and illnesses present during custody
  • Exit Release Risk Assessments and onward referrals
  • Training to agencies and organisations on detainee safety

Forensic
Healthcare

Forensic healthcare demands a meticulous and informed approach, and our clinicians excel in this field. Our staff are proficient in bridging the gap between medicine and the law, providing expert care. We conduct thorough assessments, collect evidence, and document findings with the utmost precision and care, all while maintaining a supportive environment for survivors.

Forensic
Healthcare

  • Assessments of fitness for detention and custody interviews
  • Evidential sample collection
  • Treatment of injuries and illnesses present during custody
  • Exit Release Risk Assessments and onward referrals
  • Training to agencies and organisations on detainee safety

Safe secure
patient transport

Transportation to and from healthcare facilities can be a critical component of the healthcare journey. Our secure ambulance fleet is staffed by trained clinicians to ensure a safe and secure transfer for every patient, ensuring risk is assessed and managed well. The services prioritises the safety, security, and comfort of patients in transit, ensuring they arrive ready to receive the care they require.

Safe secure
patient transport

  • Assessments of fitness for detention and custody interviews
  • Evidential sample collection
  • Treatment of injuries and illnesses present during custody
  • Exit Release Risk Assessments and onward referrals
  • Training to agencies and organisations on detainee safety

Enhanced
Observation service

Our Enhanced Observation Service provides an additional layer of care, particularly in the context of mental health crises or when individuals are at their most vulnerable both mentally and physically and are at risk of harm. This service ensures continuous monitoring by our skilled clinicians, ensuring that the patient is safe every step of the way.

Enhanced
Observation Services

  • Assessments of fitness for detention and custody interviews
  • Evidential sample collection
  • Treatment of injuries and illnesses present during custody
  • Exit Release Risk Assessments and onward referrals
  • Training to agencies and organisations on detainee safety

HOW WE'RE DIFFERENT

OUR PEOPLE

Quality of our training

We show respect for our colleagues, clients and the people who use our services.

ISO15189 Accredited

As the largest individual SARC provider, we have made significant investment in achieving ISO15189

Paediatric expertise

only provider to have trained nurses specifically in delivering examinations for children aged 13-17

Proven track record with our clients

97% renewal rates on existing contracts

OUR TECH

Intelligent use of technology

use of case management systems in SARC and custody to improve quality and drive service im- provement (supported by Elisian)

Provision of real-time data

to enable service improvements (supported by BMC)