

PROVIDES SPECIALIST SUPPORT
AT POINTS OF NEED
Our communication and assessment division is made up of Intermediaries, who are communication experts. They provide assessment and support services for people who have communication differences or difficulties that impact their ability to understand and participate effectively in legal proceedings. The majority of our work is in criminal and family courts, but intermediaries can also be used in civil courts and tribunals.
OUR SERVICES


Assess
We assess your client’s communication profile, including their attention, expression, and verbal memory.
Assess
- In depth assessment of an individuals communication profile
- Identify any communication needs
- Make recommendations for court based on the results of the assessment
- Advise the court in setting ground rules for the hearings


Report
We give detailed information about all aspects of your client’s communication, and provide bespoke recommendations.
Report
- In depth assessment of an individuals communication profile
- Identify any communication needs
- Make recommendations for court based on the results of the assessment
- Advise the court in setting ground rules for the hearings


Support
We support your client’s participation and understanding at all stages of the court process, whether in criminal, family or other proceedings.
Support
- In depth assessment of an individuals communication profile
- Identify any communication needs
- Make recommendations for court based on the results of the assessment
- Advise the court in setting ground rules for the hearings
HOW WE'RE DIFFERENT
OUR PEOPLE
Quality of our training
including dedicated mocked up court room in bespoke training centre and an accredited training programme by NCFE
A sustainable workforce
Recruiting and training graduates with relevant degree programmes
Thought leaders
We lead our sector in publishing valuable content that informs anyone working with people with communica- tion difficulties
OUR TECH
Technology enabled
Online booking system makes it easier for solicitors to make referrals and courts to manage bookings
Data enabled
We have 80% of the market so can analysis data quickly We use data to drive efficiency in the business and recognise trends